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Credit Administrator (Billingual), Burlington, Ontario

Credit Administrator (Billingual)
Business Group:

Date Posted:
Nov 22, 2012


Reporting to the Credit Manager, the responsibilities will include: 

  • Evaluates new & existing clients’ credit worthiness.
  • Reconciling customer accounts. 
  • Communicates with customers to collect receivables owing, investigate complaints, verify accuracy of charges or correct errors in account.
  • Receives customer sheets from the Cash Application Area to input data into the AS400 System.
  • Offers information on payments, requests for invoice copies and address changes.
  • Releases orders from credit holds from the daily report and request from branches.
  • To act as liaison with external service provider (Kubra & Canada Post). 
  • To increase adoption of electronic invoice and statement distribution. 
  • Provide central point of contact for credit applications within Wolseley Canada.
  • Provide centralized point of contact for updates to customer master data information as required by various stakeholders.
  • Provide ongoing reporting on adoption rates, usage, exit rates, projected benefits etc.
  • Other duties as assigned


  • Minimum of 3 years experience in accounts receivable. 
  • Excellent communication skills in both English and French - written and verbal
  • Effective analytical and problem-solving skills.
  • Proven ability to deal with conflict.
  • Highly organized in prioritizing work, multi-tasking, and consistently meeting deadlines within a fast paced work environment.
  • Extreme attention to detail.
  • Must be a self-starter with the ability to work in a collaborative team based environment.
  • Strong computer skills (MS Office applications, specifically Excel) and ability to learn new applications (AS400, Wolseley Express, etc.)
  • Customer service oriented - ability to liaise with stakeholders (internal and external) 
  • Ability to identify opportunities for continuous improvement
  • Effective analytical and problem-solving skills.
  • Experience in a credit team or customer automation environment is an asset
  • Excellent interpersonal skills.

To apply, please forward your resume, by email to or by fax to (905) 315.3640.

Wolseley Canada is committed to Employment Equity.


About Wolseley

Wolseley Canada is a market leader in the wholesale distribution of plumbing, heating, ventilation, air conditioning & refrigeration, engineered pipe, waterworks, fire protection, pipes, valves and fittings and industrial supplies products. Headquartered in Burlington, Ontario, the company operates 240 branches across Canada.

Wolseley Canada's parent company Wolseley plc is a public company based in the UK and quoted on the London Stock Exchange. Wolseley plc is the world's largest specialist trade distributor of plumbing and heating products and is also a leading distributor of building materials, lumber products and industrial pipes, valves and fittings. Globally, the company operates in 25 countries with a total workforce of approximately 47,000 employees.

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