Division:               Wolseley Canada – Western Regional Office

Position:               Desktop / LAN Support

Location:              Calgary, AB

If you are ambitious, hard working and want to be part of a large, evolving and successful global company we can offer you competitive compensation, benefits after 3 months and exceptional career development potential.

Role:

To support the day-to-day operations of IT/LAN technologies, such as desktop support, Active Directory administration and IT security.

Reporting to the IT Manager, the responsibilities will include:

• Establish and maintain appropriate communication and escalation procedures.
• Perform hardware and software setups, configurations and installations.
• Maintain the day to day operations, and desktop/laptop standards.
• Handle a wide range of LAN/WAN/AS400 technology support issues.
• Be part of a team for LAN administration and maintenance including the Active Directory environment.

Skills Required:

• Supporting users by resolving hardware and software issues via phone, email and onsite where required;
• Understanding of TCP/IP and TCP/IP-Routing, DHCP, WINS, DNS
• Windows 2000/XP Workstation setup and support
• Experience supporting Desktops/Laptops (SW/HW) and MS Office products
• Knowledge of Networking hardware
• Active Directory
• Prior use of trouble ticket system would be an asset

Qualifications:

• Experience with Active Directory;
• Strong time management and organizational skills with the ability to work in a fast paced environment;
• Excellent interpersonal skills with demonstrated success working in a team environment;
• Strong analytical and problem-solving skills, as well as strong troubleshooting skills;
• Possess effective written and oral communication skills and the ability to work with all levels of employees;
• Appreciation for established IS/IT security procedures;
• Ability to travel throughout Western Canada;
• Bilingual

To be considered for this position, please forward your resume, in confidence to:

Human Resources

Email: careers.sab@wolseleyinc.ca

Fax: (403) 214-6406

**Please state the position and location you are applying for**

Internal Candidates:  Please inform your immediate supervisor if you intend to apply for this position.

While we thank all candidates for their interest, only those candidates to be interviewed will be contacted.  

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Wolseley Canada is an equal opportunity employer.