Division:                       Kitchen & Bath Classics

Position:                      Showroom Supervisor

Location:                     Victoria, BC

Wolseley Canada is a market leader in the wholesale distribution of plumbing, heating, ventilation & air conditioning, engineered pipe, waterworks, fire protection, pipes, valves and fittings and industrial supplies products. Headquartered in Burlington, Ontario, the company operates 240 branches across Canada.

Wolseley Canada is a privately held company whose parent company, Wolseley PLC, is a public company based in the UK and quoted on the London Stock Exchange. Wolseley PLC is the world’s largest specialist trade distributor of plumbing and heating products and is also a leading distributor of building materials, lumber products and industrial pipes, valves and fittings. Globally, the company operates in 28 countries with a total workforce of more than 50,000 employees.

This store serves both retail and contractor business and is adjacent to our wholesale distributor of plumbing products.

Reporting to the Branch Manager, Wolseley Mechanical Group, Victoria Branch, the Showroom Supervisor will be responsible for:

§         Day-to-day supervision and management (leading, coaching, mentoring) of the showroom sales team;

§         Implementing sales programs and achieving sales targets;

§         Performing analysis, revisions and recommendations to enhance customer service;

§         Maintaining and developing a productive team by hiring, training, and providing professional development

§         Training showroom consultants on products, sales, systems and operations

§         Ensuring customers are assisted as needed

§         Ensuring relationships with suppliers are maintained

§         Addressing and resolving customer complaints on a timely basis

§         Working with outside sales staff to secure and maintain showroom and builder business

§         Building relationships with builder and design community

§         Develop marketing campaigns in conjunction with our marketing department to drive business

Qualifications:

• Previous leadership or supervisory experience with demonstrated Wolseley leadership competencies (leading, executing, problem solving/decision making, managing others, communicating, influencing, managing self, understanding the total business, relating to the customers, suppliers and vendors)
• Knowledge of the plumbing industry or similar related retail sales industry
• High level of commitment to exceptional customer service
• Excellent interpersonal and communications skills

The right person will enjoy continuous learning, a beautiful showroom, competitive base pay, commission, extensive benefits, and growth opportunities.

If you are interested in joining the dynamic sales team at the Victoria Kitchen and Bath Classics Showroom you may submit your resume and salary expectations by e-mail to Tammy Shaw.